We are preparing a feature and report on fleet operators’ experiences and CAP is offering a TomTom satellite navigation unit as an incentive to take part. One lucky respondent will be drawn at random to win the satnav.
All responses will be treated in strictest confidence and your name/company will not be published, but we do need your details for you to be eligible to win the prize draw.
We have three questions for you:
1. Have you changed your fleet car supplier in the last three years on the grounds of unsatisfactory ordering processes or customer care in general during the configuration and ordering stage? (Yes or No)
2. Have you experienced problems configuring cars with the exact combination features and options that you require? (Yes or No)
3. What percentage of your time as a fleet manager is spent solving vehicle specification and configuration issues? (Answer as a percentage)
Please email your answers to: email@example.com and put “FN/CAP response” in the subject line. Responses must be received before January 25, 2008 and the name of the lucky TomTom (but not their responses!) winner will appear on the Fleet News website.