AXA Assistance has awarded a contract to Eagle-i Telematics to supply a range of telematics-based tracking services to its operations in 13 European countries.

The system will enable AXA Assistance to locate the nearest breakdown and recovery vehicle to an incident, dispatch instructions to the driver and provide the customer with a more accurate estimated time of arrival.

The partnership with Eagle-i will also enable AXA to meet the emerging requirements of the pan-European e-Call initiative, the European Commission-led project to bring rapid assistance to motorists involved in collisions anywhere in the European Union.