Lesley Slater, brand director, LeasePlan
Describe your company.
We are part of the biggest vehicle management and leasing group in the world.
What is your favourite aspect of your job?
Managing a large brand means I have a great view of the market and a lot of variety in my work.
How is the leasing industry changing?
Good prices and average service aren’t enough any longer – you need to provide clients with impeccable service, thoroughness, real expertise and tailored strategic guidance.
What has been the greatest challenge in your role so far?
The need to balance business growth, increase profitability and improve client satisfaction all at the same time.
And your greatest achievement?
Seeing through a restructure and watching our new team develop and contribute to our success.
How do you relax?
I live on the south coast and like to take walks along the seafront, spend time with my family and have a glass of good wine with friends.