Fleet News

Ford 3D aims to reduce vehicle downtime

Vehicles in for service and repair at Ford dealerships will be back on the road more quickly from now on, thanks to a new parts delivery system.

In a bid to reduce vehicle downtime, Ford has launched During the Day Delivery (3D) which uses 12 regional depots to deliver parts within a few hours, also meaning more jobs can be completed by dealerships in a working day.

The system means that all urgent vehicle parts can be delivered to dealers either the same day, or by 8am the following morning.

Ford’s customer service division director, John Cooper, said: “Ford is the first volume manufacturer offering reliable same-day parts availability to all of its dealers nationwide.

“Combine this with 8am overnight deliveries and it’s clear that Ford drivers will be back on the road quicker.”

The 3D hubs typically stock in excess of 20,000 part lines, significantly more than the average held by a dealer.

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