Fleet News

UPDATE: LDV warranty warning

Fleets operating LDV vans have been warned that they are unlikely to have warranty work honoured by dealers.

LDV spokesman Guy Jones told Fleet News: “We are no longer in a position to honour warranty payments – we can no longer pay our dealers - but our dealer network is working to support us on this.”

There have been no Maxus vans made by the company since December 2008. However, existing stocks of the Maxus light commercial van have still been selling adding to the number LDV vans and minibuses (based on the Maxus) being run by fleets.

All of the vans have been sold with a four-year 120,000-mile warranty. This was reduced from a five-year warranty in 2007.

There are no accurate figures on how many LDV vans are still out with fleets but with yearly sales running at an estimated 6,000 a year, there could be as many as 30,000 vans now on the road without warranty cover.

Now, with the manufacturer in administration, LDV’s 132 dealers are facing the prospect of meeting the cost of any new warranty work themselves or charging for work that should be free.

“In these circumstances the advice to dealers is that they are not obliged to end-users to carry out repairs and replacements under the manufacturer's warranty given by LDV,” confirmed David Lewis chairman of the LDV dealer committee.

In an earlier statement, the manufacturer said that the build quality of its Maxus van has been “continually improved” which should keep warranty costs down.

It estimates that the cost of warranty work will be over £1m this year – a figure that was strongly denied by the dealer committee.

LDV said the closure of the business will result in up to 4,000 jobs being lost in manufacturing, engineering and sales.

 

 

Leave a comment for your chance to win £20 of John Lewis vouchers.

Every issue of Fleet News the editor picks his favourite comment from the past two weeks – get involved for your chance to appear in print and win!

Comment as guest


Login  /  Register

Comments

No comments have been made yet.

Compare costs of your company cars

Looking to acquire new vehicles? Check how much they'll cost to run with our Car Running Cost calculator.

What is your BIK car tax liability?

The Fleet News car tax calculator lets you work out tax costs for both employer and employee