The launch of the parking appeal management system for commercial operators is to help lower escalating parking fines for commercial drivers.
Around half of all tickets issued are to vehicle operators who are often lawfully engaged in unloading or delivering goods.
Recent non-statutory guidance to local authorities on loading and unloading definitions was introduced alongside the Traffic Management Act 2004. The guidance advised that before they issue tickets wardens should take into account drivers getting signatures and locking vehicles to take goods inside customer premises.
The parking ticket appeal website for commercial operators was developed specifically to resolve the issues faced by fleet managers responsible for managing their company parking tickets.
Kevin Morrison Fleetpcnmanager’s managing director said “For too long UK fleet operators have suffered at the hands of overzealous wardens and outsourced parking regimes based on profit. The industry has unfairly penalised legitimate fleet businesses since parking enforcement was decriminalised. Our web-based system is designed to make it as easy as possible for fleet managers to address this problem”
The software boasts functionality that includes a real-time dashboard with a familiar traffic light visual layout, appeal module that can generate an unlimited number of customised appeal letters, SMS and email alerts so fleet managers never miss payment deadlines or incur unnecessary escalation costs, a reporting module to track key performance indicators and an online 75 page knowledgebase that addresses the key issues faced by vehicle operators.
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