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Fleet Support Group names top garage

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Fleet Support Group (FSG) has named its best performing garages of the year with the honours going to two family-run businesses.

New Duston Garage in Northampton, which undertook around 900 company car and van service, maintenance and repair jobs on behalf of FSG in the past 12 months, won the Garage of the Year Award.

Meanwhile, West Bromwich-based Ferdotti Motor Services, which only started undertaking work in volume for FSG last year following the closure of a nearby garage, won the Going The Extra Mile award for the most compliments from customers and the FSG operations team as a percentage against a workload of almost 300 SMR jobs in the past 12 months.

Both businesses received their awards at FSG’s annual Masterserve Supplier Workshop in Chippenham, which attracted bosses from many of the businesses in the near 500-strong UK-wide Masterserve network of independent garages.

FSG chairman Geoffrey Bray said: “Garages in our Masterserve network are synonymous with excellence and the New Duston Garage is undoubtedly one of our star suppliers.”

Meanwhile, Ferdotti Motor Services employs 14 people and was established more than 30 years ago, but only joined the Masterserve network in 2006.

Having increased its volume of FSG work following the collapse of another garage in the area, Masterserve Network Manager Phil Todd said: “The garage has been exemplary in its workmanship with no quality assurance issues.”

The Garage of the Year Award was established in 1996 and during that time four garages in the Masterserve network have won it three times: Masters Garage, Bristol; Whittaker Fleet Care, Birmingham, Brown & Rose (Leeds) and Fiddes & Sons, Swindon. This year they each received special certificates and next year they will compete for the Masterserve Master Garage.

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