Pharmaceutical manufacturer BioMonde is benefiting from fully traceable, timed UK-wide deliveries from APC Overnight.
BioMonde products have limited shelf life, so daily collections and efficient transport are essential to ensure on-time delivery for immediate use by doctors.
BioMonde’s Sage production and accounting system is linked directly to the online APC Overnight shipping and tracking system. Bookings and manifests are transferred in real-time using an advanced web service (NetDespatch).
This seamless integration provides essential end-to-end traceability of all BioMondes’s products with the aid of barcode shipping labels generated automatically by the system.
“It is imperative that we get our special medical dressings to the customer on time,” says Beth Williams of BioMonde. “This is particularly important for medical professionals who have scheduled appointments for treating their patients.
“Traceability is a key requirement for us. We are shipping short life medical supplies and so we need to know that deliveries are progressing as expected. With the online system we can see instantly where our consignments are at any time as well as having Proof of Delivery from the customer.”
As the labels are scanned at each point of the parcel’s journey – on collection, at the APC Overnight hub in Wolverhampton, at the customer’s local depot and finally on delivery to the customer – BioMonde has full traceability of its products. This is further supported by electronic signature capture with the customer signing for Proof of Delivery on the delivery driver’s PDA, which is then transmitted wirelessly back to the system.