Hertz is switching to Auto Windscreens for all its glass repair and replacement needs in the UK in a three-year sole supplier deal.
Around 4,500 windscreen repairs and replacements per annum are anticipated across the UK through the contract, starting the 24th March.
Neil Cunningham, General Manager, Hertz UK said: “It is a big decision to move suppliers but Auto Windscreens has a proven system to seamlessly deliver same or next day repairs, organised with speed and minimum fuss.”
He added: “From what we have seen, the solution looks impressive and the consistency it will afford should be evident from the outset. Their teams will also work closely with our branch managers to keep vehicles on the road.”
Auto Windscreens has appointed dedicated technicians at some Hertz locations, including Heathrow, to work exclusively on vehicles for the car hire company. Fitting centre managers will also work closely with Hertz’s various depots to support them where possible, although much of the repair workflow process progresses automatically.
Hertz managers simply input details of any damaged vehicle glass into an internal logging system which feeds directly into Auto Windscreens’ back office system to efficiently action required repairs. The use of HPI Screen Check technology, which was recently introduced by Auto Windscreens and improves glass stock selection to near 100%, also adds to speed of the process