Fleet News

Warranty direct reveals king of the crossovers and queen of the MPVs

The Citroën Berlingo Multispace and Suzuki SX4 are reliability royalty according to the latest statistics from automotive warranty specialist, Warranty Direct.

The company analysed data from more than 50,000 live policies to compile a chart of the best-performing MPV and crossover models.

Warranty Direct’s Reliability Index takes into account factors such as how frequently a car breaks down, typical repair costs, how long it takes to fix and average age and mileage. The lower a car’s Reliability Index, the more reliable it is.

According to the figures, the best-performing MPVs trump their crossover cousins and the reliability queen of the MPV sector is the Citroën Berlingo Multispace (1997-2008), with fewer than two in 10 models experiencing a fault in any given 12-month period.

Citroën has three entries in the MPV reliability chart as the big-selling Xsara Picasso ranks third and the latest Berlingo Multispace eighth.

Ford also has a trio of entries in the MPV top 10. The latest Ford C-MAX takes the runner-up spot and its predecessor, the original Ford Focus C-MAX, is ranked ninth. Tenth place goes to the practical Ford S-MAX.

MOST RELIABLE FAMILY MPVS

RANK

MAKE

MODEL

PRODUCTION

RELIABILITY INDEX

AVERAGE REPAIR COST

1

Citroën

Berlingo Multispace

1997 – 2008

37

£199.54

2

Ford

C-MAX

2010 –

49

£288.54

3

Citroën

Xsara Picasso

2000 – 2010

52

£215.34

4

Chevrolet

Tacuma

2005 – 2008

55

£482.62

5

Renault

Scenic

2003 – 2009

70

£285.93

6

Skoda

Roomster

2005 –

75

£365.94

7

Citroën

Berlingo Multispace

2008 –

84

£276.47

8

Fiat

Doblo

2001 – 2010

102

£262.49

9

Ford

Focus C-MAX

2003 – 2010

106

£315.25

10

Ford

S-MAX

2006 –

109

£401.15

Only vehicles available in new car showrooms as recently as 2007 were included in Warranty Direct’s analysis and Japanese brands dominate the top of the crossover chart.

Suzuki took top spot with the SX4 crowned the most reliable high-riding, two-wheel drive model. With the lowest breakdown rate and average repair cost in its class, the Suzuki SX4 finished comfortably ahead of the original Nissan Qashqai.

The closely-related Kia Sportage (2005-2010) and Hyundai Tucson crossovers fought it out for third place, with the Hyundai winning the battle of the South Korean brands to claim the bronze medal position.

MOST RELIABLE CROSSOVERS

RANK

MAKE

MODEL

PRODUCTION

RELIABILITY INDEX

AVERAGE REPAIR COST

1.

Suzuki

SX4

2006 –

24

£182.87

2.

Nissan

Qashqai

2007 – 2013

68

£343.51

3.

Hyundai

Tucson

2004 – 2009

69

£226.36

4.

Kia

Sportage

2005 – 2010

93

£299.21

5.

Toyota

RAV4

2006 – 2012

106

£432.82

6.

Ford

Kuga

2008 – 2012

129

£379.93

7.

Volkswagen

Tiguan

2008 –

170

£320.81

8.

Vauxhall

Antara

2007 –

230

£414.66

 

Motorists torn between the practical nature of a family MPV and the rugged appeal of a crossover model should take note - the top-performing people carriers in the chart logged an average Reliability Index of 73.9, compared to 111 for their taller-riding rivals.

This trend was also reflected in other areas of the study - average repair costs for models in the MPV list averaged £309.33, compared to £349.40 for the best of their crossover counterparts.

When it comes to individual faults, MPVs are most likely to suffer from electrical gremlins, accounting for an average of 29.6% of faults, while crossovers are most commonly afflicted by axle and suspension issues – responsible for 28.3% of faults.

David Gerrans, managing director of Warranty Direct, said: “Reliability is a crucial part of any car-buying decision, especially for busy families with already strained household budgets.

“Both MPVs and crossover models are aimed squarely at family motorists and this analysis of our comprehensive database will make essential reading for anyone considering a family model.”
 

 

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