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About Verizon Connect

Verizon Connect is the world’s leading mobile resource management technology platform, guiding a connected world on the go by automating, optimising and revolutionising the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, smarter, more efficient and more compliant.

So, what is mobile resource management (MRM), exactly?

Simply put, MRM is a combination of technologies on a single platform, that enable business of all sizes to communicate and run their mobile workforces efficiently in near real-time.

Most commonly, MRM combines telematics, routing, scheduling/ workflow and mobile communications into a seamless interface that allows the back office to direct field-based staff and assets in the most customer-centric and efficient manner possible.

What are the benefits of telematics and mobile resource management?

Embrace Digital Transformation

The transformation that digital and cloud-based platforms provide allow previously siloed operations to transfer information seamlessly between departments and out into the field. Having the flexibility to adapt to the changes placed on mobile operations is also key, as hardly a day goes by when external forces place new demands on your delivery plans; from last minute urgent jobs, weather interruptions or vehicles and employees on unplanned downtime; having the flexibility to react is key to keeping the business running at full efficiency.

Small changes add up to significant savings

Deploying an MRM strategy and embracing the internet of things or more importantly the optimisation of things, allows businesses to look more deeply into each part of their operations and make small tweaks, optimising each area in turn and ensuring that any areas of underutilisation are addressed and improved; be that jobs, vehicles or people. Afterall it’s much more effective to optimise all the assets that you have already, than it is to invest in additional staff and assets to meet increasing resource requirements.

Recent history is littered with companies who have failed to embrace digital and internet business models. Manual and paper-based systems just don’t have either the full visibility or flexibility to scale, so finding a business platform that is fully integrated and capable of keeping up with changes throughout the day is key.

Single platform solution