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The principles of good fleet management start with obtaining reliable, appropriate information that can then analysed to ensure decisions can be made by companies to achieve the best outcome from a risk, financial and operational perspective.
If these three elements are successfully recorded and managed, companies can rest assured that their compliance should also be in good order.
This general approach hasn’t changed, but potential obstacles have been introduced such as if information, for example, defect reports, had previously not been provided electronically.
Giving drivers access to apps will enable them to, essentially, self-service and send information electronically such as daily checks, defects, and accident information. That wa,y as soon as data is recorded, it is transmitted in real time to a fleet management system which then flags up any vehicle or driver issues which can then be managed proactively.
The days of drivers filling in pieces of paper and sending them back to the fleet team should be in the past and a central fleet team using a wall planner to manage servicing and MOTs is outdated, although it is still happening in some HGV transport offices.
The world has changed during the pandemic and continues to change very rapidly. Fleets need to change their outlook on the use of technology by figuring out what they need to do to reduce vehicle and driver risks: mitigate any unnecessary costs, achieve more work with a reduced headcount, source more vehicles dependent on the nature of their business and, most importantly, keep their drivers and vehicles safe and compliant.
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