Advertisement Feature: Give employees access to the best support

Advertisement feature from JCT600 VLS

By Justin Ball, Key Account Manager, JCT600 VLS

You’ve successfully implemented your new company car policy. You’ve provided a number of options to your employees and they have a leading system to help them choose the vehicle that is right for them. But what happens now?

Choosing the vehicle is only the beginning of the journey. Your employees need ongoing support to help them manage the vehicle, in line with the policy. Simple, yet effective tools such as a single phoneline to access all in-life services with 24/7 support or having direct access to the team or individual managing the scheme, can make a huge difference in the ease of managing the vehicle.

Whether the vehicle is company provided or privately funded, your duty of care requirements do not change.

So, as well as ensuring ongoing compliance with the management of the vehicle, you should also consider an ongoing communications plan to support changes, which may affect them. Reminders of their responsibilities, changes in law and legislation they might need to be aware of, or simply giving hints/tips on how to prepare for seasonal changes can all be built into a successful car scheme.

At JCT600 VLS, it’s not just about delivering the best products, it’s also about the best service, which includes proactive management of the policy as a whole. We want to make fleet management easy, and that’s why we have a dedicated team with allocated account managers who are available to your drivers to provide all the support needed throughout the life of their vehicle.

For more information, contact us:

contactvls@jct600.co.uk