Fleet News

Industry Insights launches Connected Solutions accident repair supply chain

Motor claims consultancy Industry Insights has launched the Connected Solutions programme to provide an end-to-end supply chain programme to deal with accidents.

Connected Solutions in total provides more than 200,000 repairs, three million parts supplied, 600,000 replacement windscreens and represents in excess of one million motor claims.

It offers an alternative, single point of supply for everything from First Notification of Loss through (FNOL) to car repair, parts and paint provision, salvage and legal/medical services.

With 15 supply chain links, service is provided by specialist partners; each providing a specific product or service.

Steve Thompson, MD of Industry Insights, said: “This offers a ‘one stop shop’ or a modular solution that removes frictional costs, heat, politics and inefficiencies from traditional supply chain models.”

“We are delighted to be building on the success of our motor claims consultancy business (Industry Insights) with a truly unique proposition that can be tailored to the specific supply chain needs of insurance companies, fleets and vehicle manufacturers.”

Andy Whatmough, of S&G Response said: “Both Steve and Sharon have an industry pedigree, and proven track record of bringing the best in class for businesses within each sector together, to deliver a unique end-to-end solution.”

“We bring added value and play an important part in creating a streamlined motor claims solution utilising the expertise of the other Partners.”



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