Fleet News

Auto Windscreens ADAS recalibration process bolstered with new Epyx 1link deal

Auto Windscreens technician replacing windscreen

Auto Windscreens has enlisted the services of Epyx to further reinforce its commitment to Advanced Driver Assistance Systems (ADAS) recalibration.

Epyx’s 1link Service Network e-commerce platform is being used as a route for partners such as fleets to confirm remotely that the technology has been safely recalibrated.  

The platform is able to provide an audit trail showing that ADAS has been calibrated correctly following windscreen replacement by an authorised dealer and technician using manufacturer-approved diagnostic systems.

Jamie Wiseman, key account manager at Epyx, said: “ADAS equipment is affected every time a windscreen is replaced and it is a serious issue. If the recalibration is incorrectly carried out, it means that essential driver safety systems may not work properly.

“The support that we are providing to Auto Windscreens means that they will be able to ensure that the integrity to the safety systems is returned to the manufacturer’s specification after a replacement.”

Helen Keenan, head of ADAS and fleet solutions at Auto Windscreens, added: “Epyx provides a robust and transparent service to us, to our partners and to our end customers. The 1link platform enables control of work deployment across our UK network together with an auditable trail from start to finish. Every step of the journey is monitored through Epyx.

“Importantly, the system gives us the means to obtain manufacturer guarantees for ADAS recalibrations from our manufacturer approved dealerships following a windscreen replacement.

“They simply complete an approved guarantee to confirm that a vehicle’s ADAS have been returned to manufacturer specification and that all warranties are valid. This is a major benefit to our partners including vehicle fleets.”

ADAS covers a wide range of safety technologies including lane departure, radar cruise control, automatic headlights, road sign identification and even semi-autonomous driving.

The 1link Service Network is used by major fleets and leasing companies to manage the servicing and maintenance of more than 2.5m vehicles.

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