Fleet News

Fixter offers vehicle sanitation for London-based customers

Online car maintenance provider, Fixter, has introduced a new vehicle sanitation service for customers in London.

Fixter will clean customers vehicles at their doorstep, whilst following all World Health Organization (WHO) protocols, including hand washing, gel protocols and maintaining safe distances when dealing with customers to avoid physical contact.

Fixter says it has seen demand for its contact-free car maintenance services increase during the coronavirus (COVID-19) crisis, as customers follow government advice to social distance or self-isolate.

Limvirak Chea, co-founder and chief executive officer at Fixter, said: “We want to make it as hassle-free as possible for our London customers to have their cars sanitised – which is why we will go to them and carry-out this new service.

“We know that since the start of the COVID-19 outbreak, concerns about vehicle interior cleanliness has been understandably very significant and we hope that our new initiative will go some way to reassuring customers who want to use their cars.

“The safety of our customers and staff is our priority, therefore all of our Fixter specialists follow strict WHO protocols. We use forensic principles to guide the processes of sanitising customer’s cars at all times. This is to ensure we don’t cross contaminate or re-contaminate anyone's vehicle. All of our equipment is either disposed of or sanitised between different bookings.”

A base-level service starts at £29.99 and covers essential touch points, while a more comprehensive service is also available, says Fixter. Once a service has been booked, Fixter will call to arrange and confirm service details with its customers.

Discount on Fixter’s services for key workers was introduced in March and the company is supporting customers over the age of 65, with the opportunity to request delivery of essential items with their service.

Fixter says its operations are under daily review to respond to government instructions to the crisis.

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