Spencer Ward, head of fleet at multi-disciplinary contractor VolkerWessels UK (pictured), welcomes scrutiny. He is responsible for 1,853 vehicles across the group’s five business units (VolkerFitzpatrick, VolkerRail, VolkerStevin, VolkerHighways and VolkerLaser) and when the managing directors of each business unit question fleet safety information in the monthly board reports, he sees it as proof that fleet is taken seriously.
“Our brand is not to be put at risk,” Ward says. “It’s driven from the very top. The information we provide gets challenged, it gets questioned, which is great for me because it means it’s being read. I’m not uneasy about that in any way. I welcome that.
“The five MDs all have their different questions. It could be about penalty charge notices or risk scores from our licence checker, for example. They really home in on those and want to know more detail. They recognise it’s their business and they want to do the right thing.”
Doing the ‘right thing’ could mean further driver training or identifying if there is something affecting an employee’s wellbeing.