Leasing sector needs ‘Blue Ocean’ thinking. Collaboration as opposed to consolidation is the way forward, says Porter.
Scaremonger's predictions of a car finance ‘crash’ should be taken with a pinch of salt.
The cultures within corporates and new businesses can make it tough for them to collaborate but there are those who think it’s well worth the effort
‘I want it now’ culture will pose considerable challenges in the future
Despite ferocious competition, leasing companies cannot ignore the opportunities presented by the large volumes of public sector fleets
How can the industry capitalise, and what must it watch out for?
The retention of key staff is vital for success in a service industry such as leasing, but how do companies keep employees happy?
It’s a challenging process for leasing companies to find people who have the technical abilities and the skills to make the business a success
Jo Moran helped transform Marks & Spencer’s fortunes through delivering better service. Here she outlines the 11 steps behind her success
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