Our client is known as one of the UK’s leading providers of shipping to the fine art and antiques industry. They have a vacancy for a European Transport Manager with fine art experience highly desirable. Salary Negotiable depends on experience.
This role is responsible for the day-to-day co-ordination, management and profitability of the European transport operations.
Key Duties and Responsibilities
Planning and coordinating transport routes and daily schedules for UK and Europe for the fleet, ensuring that the transportation is cost efficient and profitable
Ensuring effective management in arranging customer collections, packing services and deliveries
Working with customers and office staff, planning routes and scheduling delivery times, co-ordinating the drivers, agency drivers and vehicles for work
Discussing and resolving client/supplier problems and complaints
Co-ordinating all aspects of shipping fine art and antiques from one destination to another
Assessing clients individual needs on a daily basis – liaising with overseas agents, private collectors galleries, auction houses, artists, transport companies etc.
Communicating with clients, guiding them through the process of shipping their art/artefacts from different locations
Quoting and coordinating both domestic and international shipments
Arranging customer collections and deliveries, which may also include the arranging of specialist packing services
Preparing and processing all documentation and the booking of the chosen method of transportation
Efficiently handling paperwork including bills of lading, labelling, time sheets and detailed condition reports with photos, customs clearance and advising the customer of any required payments due
Invoicing: ensuring invoices are produced on time, month to month or in advance as the job file requires
Preparing operational reports detailing all work done and comprehensive record keeping, including on our freight management system
Produce a cost analysis and reports of jobs and European truck runs
Communicating with sales and operations team throughout the day
Provide administration assistance to sales team
Provide assistance throughout the business as and when required
Attend regular team meetings
Proven track record and knowledge of domestic and European transport operations and planning
Good knowledge of current EU transport legislation
Experience of dealing with high end clients and goods
Proficiency in MS Word, Excel, Outlook
Attention to detail and accuracy
Excellent communication skills both written and verbal
Interpersonal skills - discreet, trustworthy and have the ability to build and maintain strong relationships internally and externally
A flexible approach to work and be capable of managing priorities
Ability to work on own initiative
Commercially focused considering end to end costs
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