Salary: £30,000 to £32,000
Job Purpose: To manage the transport operation efficiently to achieve targeted performance levels
To manage the overall operation of the depot on a day to day basis ensuring that
agreed targets are achieved in line with business and customer requirements.
To continually control cost to ensure the Site operationally meets or exceeds budget
To monitor the depot’s operational activities ensuring that contractual obligations for
customers are achieved, generating solutions for improvement where necessary.
To work collaboratively with the on site customer to achieve required service levels in
alignment with customer demands
To maximise the potential of new employees by ensuring their operational and
psychological engagement and their continual development within the business.
To ensure appropriate understanding to enable individuals to meet their role
requirements and to create involvement and engagement through two way
To ensure the Site is legally compliant by ensuring correct processes are in place, have
an owner and are monitored.
To ensure reporting deadlines are met for both Financial and Compliance requirements.
To proactively promote a health & safety culture
To ensure that the use of core / agency staff , own fleet / hire vehicles and
subcontractors are optimised in line with business requirements (i.e. resource levels
are appropriate for the volumes)
To manage customer perception through meeting service levels, ensuring service
failures are communicated effectively and that recurring issues are resolved.
To Ensure full compliance with XPO policy / procedures
To manage non conformance/depot reporting ensuring that all necessary information is
captured and input, to deadlines,
To support & encourage a good team working spirit and ensure that the transport team
work effectively with the Planning team and communicate frequently to achieve the
To follow all HR requirements in relation to disciplinary, absence management and
return to work situations. Ensure all company policies and procedures are observed.
Communicate as necessary with the Site/General Manager, on all matters that may
affect service levels or impact on other Site operations Provide support and cover for
To undertake any other reasonable task as required.
To undertake any relevant training events in line with own personal development needs
and business requirements
To support wider business and contract as required.
Experience supervising or managing a team in a complex logistics,
transport & manufacturing environment
Experience of improving employee engagement
Understands and has experience of change management practices.
Experience of managing conflicting priorities in a fast moving
environment and planning and organising skills
Experience of developing relationships with trade unions or employee
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