Transport Manager

Transport Manager - Contracts - Jewson - Saint Gobain - East and North Yorkshire area

At Saint-Gobain, we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you are a quick learner, you like working in a team, and you want to know what it's like to work for a top employer that is working hard to make the world a better home; then please read on to find out more about this exciting opportunity to join us as a Transport Manager covering East and North Yorkshire.

We offer a wide range of supplies for all trades, including building materials, roofing and landscaping. From the everyday essentials to specialist equipment. You can also find kitchen and bathroom showrooms nationwide, as well as specialist Tool Hire. We've come a long way since opening our first branch in 1836 - you can now buy from us online. This means we can be there for you anytime, anywhere.

Whatever you need, you need it on time - which is why we are committed to great availability with no fuss. We pride ourselves on being approachable; a friendly face will always welcome you when you pop into a branch. It doesn't matter to us whether you're an apprentice just starting out, or your family has been in the trade for generations - our services are for everyone. Our expert team will work with you to build success together.

The overall purpose of the role is to manage the distribution of customer orders and deliveries across a designated area through leading a professional, stock, yard and delivery operation at all times, whilst building and maintaining successful working relationships with customers and colleagues to achieve maximum sales, margin and customer service.

Role Accountabilities

Foster and promote a behavioral 'safety first' culture in which employees are risk aware and striving to achieve 'Target Zero', ultimately creating a safe environment for colleagues, customers and suppliers
Work with the Branch Manager, Transport team, Area Inventory Managers (AIM's), Operational and Sales colleagues to deliver an excellent order and delivery service for customers
Work with the Jewson Customer Score (JCS), and other customer service practices across SGBD to ensure customers receive a 'best in class' customer experience
Manage the transport/sales order process through ensuring all order tickets are transferred from the allocation board to the whiteboard, ensuring orders are printed, picked, loaded and delegated to the relevant driver terminals, whilst ensuring transport planning and compliance is fulfilled at all times
With the Branch Manager and cluster Managers, control transport and delivery schedules including driver breaks, and temporary cover at times of absence, holiday etc… to provide optimum customer service, within current legislation.
Ensure that maximum potential transport efficiencies and vehicle capacity is achieve for the cluster by ensuring that capacity is continually reviewed and created.
Devise and monitor routing, timing and allotment of runs to maximise efficiency and meet delivery deadlines
Ensure all commercial vehicle maintenance is managed, including MHE and Lorries, and daily defect reporting is actioned
Ensure own and staff product knowledge is maintained, in particular the home branch stock range
Ensure lorries are unloaded and loaded in a safe and secure manner, and maximum weights are not exceeded
Ensure all vehicles are dispatched at their agreed times of departurePreferred Experience and Knowledge for the role

Proven experience of managing and leading a team to successfully deliver results
Customer relationship management experience is essential, as is the ability to handle and resolve queries
Relevant product knowledge preferred, ideally gained within a similar industry
Fork lift experience desirable
Knowledge of transport legislation preferred
Ability to plan and organise self and a team to achieve maximum targets is essential - e.g. stock, yard and driver management etc…
A positive attitude with the ability to 'make things happen' is a must
Excellent communication skills are essential
Ability to work on own initiative as well as part of a team is essential
Knowledge of Health & Safety legislation is essential, with transport legislation being an advantage
Computer literate with previous knowledge of K8 being an advantage (training can be provided)Permanent Role Package / Benefits

In addition to a competitive base salary plus an attractive bonus scheme, you will benefit from a significant focus on your own personal development and also have access to:

Minimum of 2 years experience
45 Hours Per Week
29 Days holidays (includes Public Holidays) - Increasing to 33 with service
Generous Bonus Scheme
Pension - 4% contribution (Increasing with Service)
Life Assurance - 2 x salary / 4 x salary in pension scheme
Staff Discount - Across Saint-Gobain BrandsAre Saint-Gobain an Inclusive employer?

We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you!

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexible requirement or need that you may have for this role (this could be flexible hours, a job share, part time, to name a few). We can't guarantee to meet all requests for flexibility when we are recruiting, but we promise to listen