Formulate and execute the strategic plan to ensure the delivery of efficient and effective support services in relation to the workplace, learning environment and provision of FM services.
Ensure agreed planning activities and delivery plans are monitored and reported on in-line with agreed SLA’s.
Development of SD&A wide policies and procedures, SLA’s, Procurement and Contract Management.
Hard FM and Asset Management/Corporate Real Estate – Property Strategy development and implementation, Options Appraisals and Business Cases, Property Management and Property Transactions (e.g. leases, occupancy agreements),Property Evaluation (6 facet assessment), Planned Preventative Maintenance, Response Maintenance, Forward Maintenance Plan and Investment Plan, Project Management for Capital and Maintenance Works, and Premises Health and Safety (e.g. Fire Risk Assessments, Asbestos, Legionella).
Workplace Strategy development to maximise space utilisation and ensure work needs are supported in an efficient and effective manner. This encompasses Space utilisation measurement and analysis, Workplace design and transition management.
Provision of Soft FM Services – Reception, Meeting room administration and setup, catering, cleaning and waste management, mail services, travel, reprographics,security, and office supplies.
FM information and data management systems – The development,implementation and ongoing management of the Service Desk, Room Booking Systems, Estates Asset Management Software, Fire Risk Manager software, Access Control systems and Environmental Management Systems.
Review and manage fleet management and 3rd-party supplier processes and services to ensure a cost effective and service orientated solution is in place
Leadership and management of the Facilities team involving –
* recruitment & selection
* defining and assessing competence
* managing performance & discipline
* regular review
* training and development
* mentoring & coaching
* In partnership with EHS Manager ensure that all EHS & COVID-19 processes are implemented and adhered to consistently across all locations
Effective delivery of project and operational requirements within agreed deadlines
Highlight all constraints/issues that may impact on delivery of deadlines and project timing plans
Create an environment of open communication
Effectively communicate Facilities strategy & operational requirements to teams
Ensure a 2-way flow of communication to eliminate ambiguity & ensure that responsibility is clearly defined and delegated accordingly
Facilitate and lead regular strategic communication briefings as defined by Corporate and/or Divisional Executives
Excellent communication skills – Written and oral
Continually build relationships with internal and external stakeholders
Cross Functional Working
Work with other managers/leaders to promote a positive & professional approach and drive best practice
Continually build relationships with internal stakeholders to achieve the successful completion of projects
Define and regularly review business processes as required by quality & business improvement directives
Health & Safety
Always follow and promote Group and Company policies and procedures
Ensure all Company equipment and personal PPE properly used
Fully Understand and always adhere to the Company’s Equality Policy at all times
All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
* Excellent organisation skills and able to manage a broad portfolio of activities
* High level of personal resilience
* Positive ‘can‐do’ attitude
* Proactive approach to performanc improvement and organisational change
* Confident in engaging with and managing stakeholders
* High level of motivation and initiative.
* Effective team player
* Customer service focus
* Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources.
* Advanced MS office and Excel skills
* Experience in the delivery of Programmes involving change management
* Demonstrated strategic mindset
Proven experience in the provision of property and facilities management, support services and vehicle fleet management in a manufacturing environment.
* Previous experience in all or some of the following areas
* Mechanical/material handling
* Control systems
* Electrical power systems
Qualified in Facilities Management, Surveying, Engineering or related subject.
Professional Membership of arelevant professional association, e.g. RICS, CIBSE, BIFM
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