Tetley's annual accident rate is 50% lower than the national average of 65%, but the cost per incident has been running at an average of £150 above the £526 PHH composite. The company is aiming for a 30% overall reduction and driver training is the main weapon in its armoury. So far there have been no accidents since the programme was introduced.
The company has been using PHH Vehicle Management Services for five years and was invited to be the first company to try PHH's new driver training package which bolts on driver training as part of the monthly management fee. Three driver training companies were assessed by Tetley GB operational projects manager Bill Tuffee and a band of volunteers before NDI was chosen for its approach to training and the personality and style of the trainers.