The 'Retail Motor Industry Pay Guide' has calculated that this rapid turnover is costing the average franchised dealer £50,000 a year. It also revealed that just under two thirds of franchised dealers, and nearly a half of independents had trouble recruiting staff, particularly in their aftersales department.
Christopher Macgowan, RMI chief executive, said: 'The results of this survey have highlighted some very interesting, and some very worrying facts. The enormous cost to the average franchised dealer of the staff turnover they experience is horrifying. As an industry, we must look at what we can do to reduce that figure.
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