'Standardise repair times to cut costs'
24/06/1998 in NEWS
Insurers could then combine that with software of their choice to inform insurers of repair costs, the RMI says. Bob Hood, senior manager of bodyshop services, said: 'With many bodyshops reporting a feeling of uncertainty in what they see as an unstable industry, large expenditure on equipment is a considerable burden.
'This uncertainty is heightened by recent rationalisation of insurers. The effect could be catastrophic for repairers who, in order to attract repair work, spend many thousands of pounds on electronic estimating systems specified by an insurer, which could be dropped when mergers take place. The RMI feels that now is the time for insurers to forget their chosen information technology repairer requirement and rally round a TTS standard.'