Glenwright, a member of the Institute's counsel and ICFM diploma holder, claimed a combination of complacency, indolence and meanness was affecting the industry. In a passionate plea for companies to 'develop the tools' employees need to work in the fleet industry he said: 'Companies who employ fleet managers are not supporting them in great enough numbers with training.
'More culpable still with a few notable exceptions are the contract hire, leasing and fleet management industries which are without qualified people in their core activities. The daily rental industry, which has supported us so well, is still without ICFM qualified people.' Glenwright, managing director of SG Motor Finance, has committed to ensuring at least one member of his staff joined ICFM's new fast-track certificate programme.