Fleet News

Halfords Autofleet centralises bookings

HALFORDS Autofleet has launched a central booking call centre for its fleet customers.It will be based at Lakeside, Redditch, and offers an alternative to the implant concept for fleets of all sizes. Fleet drivers will be able to call the centre, via a dedicated phone number, for a one-stop-shop booking facility for all service and repair work.

Under a system of progress chasing, when a car has been booked into a Halfords centre, the call centre will telephone mid-afternoon to check that the work is on schedule. If delays are unavoidable, it can then find a solution without inconveniencing the driver, such as organising a courtesy car.

National sales manager Steve Bowen, said: 'The centre will complement our existing programme of implants to deliver dramatic improvements in the operating efficiency of their fleets.' He added that major fleets have increased their use of Halfords Autofleet by more than 40% in the last year.

Leave a comment for your chance to win £20 of John Lewis vouchers.

Every issue of Fleet News the editor picks his favourite comment from the past two weeks – get involved for your chance to appear in print and win!

Login to comment


No comments have been made yet.

Compare costs of your company cars

Looking to acquire new vehicles? Check how much they'll cost to run with our Car Running Cost calculator.

What is your BIK car tax liability?

The Fleet News car tax calculator lets you work out tax costs for both employer and employee