Eurofleet has created a new call centre at its Corby, Northamptonshire, centre to service the contract and co-ordinate nationwide inspection appointments and onward delivery. The Eurofleet team servicing the Peugeot account will have 15 administrators and allocators and around 55 inspectors and drivers. Inspectors will use the 'Autograph' hand-held inspection terminal, a joint partnership project with Microsoft, BT and Symbol, to calculate wear and tear costs based on British Vehicle Rental and Leasing Association standards.
They will then transmit real-time inspection data to the Eurofleet central computer system within seconds of completing an inspection, offering Peugeot access to online inspections to aid vehicle remarketing.
Henry Holleran, Peugeot's director of sales programmes, said: 'Eurofleet will provide Peugeot with consistent and accurate inspections, enabling vehicle damage to be identified by experts and agreed by our customers using the latest technology and consistent vehicle condition descriptions. The result is that Peugeot will have access to up-to-the minute data, which will help enormously in pro-active remarketing of vehicles, ensuring rapid resale and optimum returns.'