Having outsourced its white fleet to Lex Vehicle Leasing, the MoD is now using an online version of Lex One-Call to arrange collection of a car for servicing or repairs.
Lex Defence white fleet staff use the facility to schedule standard servicing visits and agree dates with individual MoD bases.
The vehicle scheduler - the Lex Defence White Fleet area office - is prompted by a system-generated report, which identifies when a vehicle is due to be serviced. The scheduler will then contact the operating base and agree a date for the vehicle to be collected and serviced.
Wendy Roberts, Lex MoD fleet services manager, said: 'An extranet facility has been specifically designed to meet the bespoke requirements of the MoD. Take-up has been fantastic - we get up to 60 requests a day.'
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