The latest version of the Fair Wear and Tear Guide, launched in conjunction with the RAC and the AA, aims to educate fleet managers and drivers, providing advice and tips in an easy-to-read booklet.
Replacing the text-heavy former guide, the new booklet provides photographs indicating the type and severity of damage which should be repaired immediately. This includes body damage, large areas of chipping, scratches longer than 25mm, torn carpets or large upholstery stains.
Tony Noakes, general manager inspection services at the RAC, said: 'The previous guidance was recognised as an industry standard. However, it was aimed at fleet managers rather than drivers. In the new guide, there are sections which are aimed at the driver. Most vehicles have damage at the end of contract but statistics show that the earlier the guide is sent out, the less conflict there is at the end of contract.'
A vehicle condition report is also included in the booklet, which enables drivers to use a checklist to complete a vehicle inspection before it is due for return.