Motability's fleet of about 400,000 vehicles will now only be charged in cases where tyres are lost, stolen or vandalised. In those circumstances customers can claim under their insurance.
The UK charity, which helps disabled people and their families become mobile using Government allowances, says the move has been made possible through an agreement with Kwik-Fit Fleet.
The five-year, £30 million contract is said by Kwik-Fit Fleet to be one of the largest deals of its kind signed in the history of the UK fleet industry.
Motability bosses claim the change is part of its ongoing commitment to providing the most effective service, while maintaining affordable prices for its customers. Motability chief operating officer Mike Betts said: 'We are introducing this improved tyre service for the benefit of our customers.
'As well as enabling us to incorporate replacement tyres into our contract hire scheme with no additional cost, we are confident that Kwik-Fit can offer excellent service to our customers.'
Motability's customers will also benefit from a dedicated Kwik-Fit Tyreline via a local rate phone number. On this number, customers can get help and advice on anything related to tyres. Customers needing a replacement tyre call the Tyreline or simply visit their nearest Kwik-Fit centre. Puncture repairs will also be free at all Kwik-Fit centres and no appointment is required.
Details of Motability's move come soon after ALD Automotive revealed plans to axe recharges passed on for punctures and occasional tyre damage (Fleet NewsNet July 15).
The company announced that from September customers on full maintenance contracts with 53-plate vehicles will not be recharged in relation to irreparable punctures or unrepairable tyres damaged through kerbing or drivers running over objects on the road.
In April, Lloyds TSB autolease announced it was scrapping customer charges for tyre repairs and replacements.
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