Mazda won the Carmaker of the Year award thanks to a 36% increase in sales in 2003.
SEAT took the award for used car scheme, beating NetworkQ, Citroen and Honda, while Ford's Rapid Fit scooped the award for the best fast-fit programme.
The AM Awards rate companies by quality, service and innovation against a checklist of factors – planning and strategy, people management, operational processes and performance monitoring. The full list of winners is: Personality of the year, Sarah Sillers, chief executive of IMI; Retailer of the year, The Beadles Group; Carmaker of the year, Mazda Motors UK; Large retail group, Reg Vardy; Small retail group, The Beadles Group; Volume dealership, Perrys Rotherham; Small/niche dealership, Hodgson Newcastle Mazda; Used car retailer, Available Car; Used car scheme of the year, SEAT UK; Fast-fit programme of the year; Body shop, The Nationwide Crash Repair Centre; Repairer, Nationwide Autocentres; E-commerce, epyx; Marketing, The Car People; Training, Audi UK.
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