The service, a joint
initiative between RAC and DuPont Refinish, is developed to help insurers
and fleet customers manage their commercial vehicle repair costs more
effectively whilst improving customer service.
Phil Manchester, head of product and process development said: 'We know from research that insurers and fleet managers regularly face
problems with commercial vehicle repair and by partnering with DuPont
Refinish we now have a new network which can help speed up repairs and lower
the cost of claims for the larger and more complex vehicle types.
'We already offer other relevant services such as HGV recovery and load
continuation through RAC Commercial Assistance - so this is a natural fit
with our other claims services.
'This is part of our development to offer an end to end solution for
insurers and fleet customers, either on our own or with our partners.'
RAC launches commercial vehicle repair network
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- 21 July 2004
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