Using web-based vehicle tracking, the firm will be able to monitor its nationwide team of engineers in 60 vehicles.
Simon Taylor, IT manager at Central Telecom, said: ‘We required a solution that could supply our helpdesk teams with information on the real-time locations of all our field service engineers. They need the ability to trace the route an engineer takes to a customer’s site and they wanted to be informed of any major road works in progress or delays due to increasing traffic volumes.’
Cybit has been brought in to provide the web-based vehicle tracking system, using its Fleetstar-Online service.
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