Through a combination of highly informative presentations and interactive networking opportunities, the conference offers senior managers and leading figures from rental, manufacturing, leasing, technology and a host of other fleet supply companies the opportunity to gain an invaluable insight into the latest industry issues and strategic thinking.
The conference takes place on Wednesday, November 10 at the Hilton London Metropole.
The latest speaker line-up:
Andrew Armitage, head of the automotive sector, Howes Percival Solicitors.
Andrew will outline the basic duty of care requirements and explain how the legal authorities are responding to health and safety breaches. Andrew, who has been providing legal services to the motor industry for over 20 years including at Rover and BMW, will also explain the impact risk management legislation will have on future fleet services and strategy.
Brian Back, chairman of the BVRLA
Brian will explain how to turn the plethora of Health and Safety legislation into profitable opportunities that offer customers value-added services. Leasing and rental companies could unburden fleet managers with some of their duties while manufacturers could improve sales by offering risk-related services. For example, provision of simple risk management procedures, like licence checking, new driver vetting and investigating accidents could provide invaluable support to fleet operators.
Additionally a panel of experts will discuss the latest thinking on diesel, petrol and LPG vehicles. In his inimitable style, Huw Edwards will chair the panel who will answer the audiences’ questions and analyse the impact the various fuels can have on the market and profits and what incentives are required to encourage fleets to opt for greener alternatives. Experts confirmed so far include Richard Tarboton, head of Transport Energy, Energy Saving Trust, and Tod Evans, chairman, PSA Peugeot Citroen UK, and president of the Society of Motor Manufacturers and Traders.
Simon Gulliford, group marketing director Barclays plc
Simon is instigating significant changes and building Barclays into a world class marketing organisation. He explains his approach to delivering extraordinary customer marketing strategies that have ensured customer numbers are increased and retained at the likes of Selfridges, EMAP, Boots, Top Rank, Royal Bank of Scotland, Granada, Unilever.
Julie Jenner, Nokia
Julie manages a 1,000 strong fleet, comprising drivers on company car and cash allowance schemes and is also the question ‘what fleets want from a supplier?’ Julie will outline where the industry is failing and will discuss whether rebranding can change customer perceptions and help improve customer service or whether rebranding is just a marketing exercise?
John Kiff, Director, International Car Distribution Programme (ICDP)
John spent 10 years in marketing management in car manufacturing and consumer durables before joining ICDP in 1994. His work has included hundreds of in-depth research interviews with executives in dealers, manufacturers and suppliers.
John therefore is well versed in understanding the opportunities and potential of new niche markets that exist for suppliers. Micro fleets are seen by many as great market potential but they consider them too resource intensive. Is this the case? Can the sub-25 fleet offer a real and viable business opportunity for manufacturers, rental and leasing firms? Or are there other markets worth entering?
Janet Entwistle, managing director, BT Fleet
A few years ago, BT investigated the potential to outsource its fleet operation but decided against it and instead developed its own fleet management service. Janet Entwistle, oversaw this review and she will outline the reasons for this decision. Janet gives a customer’s viewpoint. She will offer a valuable insight into the services that are of most benefit and more importantly, where to make further improvements to existing services.