Pumfrey’s pledge on Mazda fleet business
ADAM Pumfrey has replaced David McGonigle as fleet and remarketing manager at Mazda.
McGonigle has been promoted to lead a special project with Mazda Motors Europe and Pumfrey moves from the position of aftersales director.
Pumfrey was previously responsible for customer services, warranty, parts, accessories and service at Mazda and was in charge of introducing aftersales programmes. He joined the group in 2002 and prior to the role of aftersales director was a regional business manager working with the dealer network in the north.
Pumfrey said: ‘My main role is to continue Mazda’s fleet business at around 35% of total business, ensure Mazda dealers continue profitable fleet sales and residual values are protected.’
Kevin Bennett has joined as general marketing manager, Paddy Gavaghan as general manager for business development and sales and Andrew Moore as business development manager. Bennett will manage, co-ordinate and implement all of the company’s marketing and communications and will be responsible for the Birmingham-based marketing team. Gavaghan will manage the pallet network field sales team and Moore will be responsible for acquiring new business.
Chris Sykes joins as brand manager responsible for the overall operation of the site. He has 20 years’ experience and has worked within the Audi brand for the past five years.
Peter Needham, who has been appointed aftersales manager, brings 10 years’ experience, including three years as manager for Audi’s customer service centre in Sheffield.
He will be responsible for ensuring high levels of customer care when vehicles are being serviced or repaired. Steve Teasdale joins as business manager responsible for providing information on finance options.