Fleet News

New move over EU cross-border claims

A NEW public consultation could spark further improvements to the European Union (EU) system helping cross-border motor insurance claims, when insurers are unable or unwilling to settle quickly or efficiently.

The consultation has been launched by the European Commission. Where company car drivers suffer damage in a foreign EU member state, they can turn to these bodies for financial assistance when an insurer has not replied to a claim within three months or not appointed a local claims representative.

Brussels wants fleet operators to tell it how well this system works in practice.  Responses must be in by July 15. For more details, visit


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