My role is split between looking at customer needs and supporting account management staff. It has been hard work with deadlines to meet and staff to introduce into my former role.
I could be visiting customers or suppliers or going to industry events anywhere in the country, at head office meetings in Leeds, or working from my office in Wickham, Hampshire.
Identifying, instigating and managing the set-up of a service to a new customer sector when I worked in contract hire.
Making a difference to my company and my customers and instigating better ways of doing things.
I was fortunate enough to start at a time when players that are major now were small enough for me to be part of multiple aspects of their businesses. This is invaluable to my role at CAP.