Steve Whitmarsh, senior partnership manager, fleet
How was your first day?
Extremely encouraging – we had a team meeting and set out our future plans. I have a very supportive team around me.
How does your new role vary from your last one with the company?
I have taken a step back from day-to-day contact with customers to taking a more strategic view of our future activities.
What has been your greatest challenge so far?
Letting go of some of the accounts I worked on during my three years as a very hands-on partnership manager.
And what has been your greatest achievement?
Developing our strategy for the fleet market in line with the aspirations of our owner Aviva.
How is the fleet industry changing?
Supplier choice for end-user fleets is decreasing due to consolidation within the contract hire and leasing industry. Fleets are therefore focusing on service rather than price.
What item could you not live without?
My car – I spend a lot of time on motorways and live in the countryside.