Camden Fleet Solutions has introduced a new mobility solution, which it says will deliver a ‘revolutionary’ impact on service levels.
The solution is based on TBS TaskMaster, which enables job scheduling and reporting capabilities to workers via a handheld device, which is also used to perform electronic vehicle inspections to log any damage and help calculate repair costs.
Field workers performing inspect-and-collect services are given access to ‘squash car diagrams’ on their handheld devices to log the location and extent of any vehicle damage, replacing paper-based versions.
This inspection data is transmitted back to Camden’s HQ instantly, together with digital photos of damage.
Repair charges are calculated immediately and posted on a website where they are available for customer access.