Simon Smith has joined Jaama’s customer services desk to help businesses maximise the effectiveness of their use of its Key2 Vehicle Management technology.
Smith is Jaama’s sixth recruit in less than four months.
Jaama managing director Jason Francis said: “Many public and private sector organisations have recognised that investment in the very latest fleet management software can significantly reduce both operating costs and administration time.
“As a result, Jaama is winning new business and that means we are continuing to recruit new employees to both continue to develop new modules at the request of customers and deliver expert help and advice on the frontline to enable clients to use the Key2 technology to achieve optimum fleet efficiencies.”
As a support analyst the workload can involve handling service requests, resolving incidents, providing customers with software usage advice, providing updates and detailed product release information, collating product enhancement suggestions and testing product service pack releases.