FMG Support was awarded the contract following a tender process, and was signed on a 2-year basis with the option of a 2-year extension. The framework contract, which covers the county of Lancashire, also includes Cumbria, Norfolk and North Wales.
FMG Support will be responsible for managing the recovery of all vehicles under the Lancashire Constabulary’s statutory power, which includes vehicles that have been abandoned, stolen or involved in crime, as well as police vehicles. Lancashire Constabulary currently handle in excess of 30,000 vehicles per annum.
Phil Cottam, inspector motorway and road policing, Lancashire Constabulary commented: “FMG Support has a dedicated police network of vehicle recovery partners, as well as the flexibility to develop tailored services around the specific pressures and priorities that we face. This coupled with FMG Support’s focus on quality of service and its customer focused approach, were crucial to them securing the contract. The processes and procedures that FMG Support will implement will have a significant impact on our operations and will enable us to increase our efficiencies and improve our overall performance, and we look forward to a successful working partnership.”
John Catling, managing director roadside, FMG Support said: “We have worked very closely with Lancashire Constabulary throughout the tender process to fully understand its operation, and we are delighted to have secured the contract. We have the ability to create real viable bottom line benefits, by reducing costs, mitigating risk and freeing up resources to enable them to focus on their key priorities. We look forward to working closely with Lancashire Constabulary to increase efficiencies and enhance its operational performance, and as ever, we remain committed to constantly improving and raising the standards of the recovery industry overall.”