The Royal Society for the Protection of Birds has appointed CLM to improve maintenance management, reduce costs, cut vehicle downtime and increase efficiencies on its fleet of 280 vehicles.

The charity runs a totally work need fleet composed of low-emission hatchback and estate cars, plus about 100 off-road light commercial vehicles. CLM is introducing a number of proactive, web-based initiatives, including greater use of independent garages, tighter cost controls and the minimising of vehicle downtime through the use of its sophisticated downtime management module.

“One of our objectives will be to ensure that vehicle downtime on the RSPB fleet is reduced by greater use of web-based technology,” said Robert Wentworth-James, head of sales and marketing at CLM.

“For example, our downtime management module contacts service garages via the internet to ensure that work being carried out on customer’s vehicles will be finished in time, to ensure that drivers are not left without a vehicle or without any form of forward mobility. This cuts down vehicle downtime dramatically, increases efficiency and reduces additional on-costs such as vehicle hire,” he said.

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