Electrical contractors William Dyer found Trakm8’s Swift web portal increased efficiency in many different areas of their businesses, including productivity, fuel consumption and customer service.
Bill Dyer, managing director of William Dyer, said: “We use the Swift system daily to update our customers on arrival times and to ensure we meet our client’s needs. We discovered very quickly that because our business is part of the service industry we rely on getting on site on time to ensure programme deadlines are met.
“With the help of Swift we discovered that our working hours from 8am until 5pm meant a lot of our drivers were idling in traffic, we have now changed our hours to 7am until 4pm which has resulted in 30% more productivity and reduced fuel costs by 8%.”
Swift aims to give fleet managers the tools they need to ensure their fleet is running at maximum efficiency including innovative alerts, reports and CANbus data.
Dyer said: “We use the system to ensure that employees are driving within the speed limits and our vehicles are used on company business only. However, there are several other benefits which make the swift system so attractive. When we first introduced Swift our fuel cost reduced by just over 40% through utilising the weekly reports, using company vehicles within the new working times and ensuring speed limits were adhered to.”