JBW and Haulmont Technology have announced the completion of a two-year project to create AR-12, a bespoke debt recovery and enforcement system that has replaced JBW’s existing enterprise IT systems.
Since full roll out in July, AR-12 has already delivered an increase of around 50% in bailiff productivity, coupled with around 8% more revenue collected for clients whilst simultaneously reducing fees to debtors. The system was developed on Haulmont’s Java-based CUBA Platform and implemented via an agile methodology, running in parallel with JBW’s legacy systems for over a year.
Featuring a highly robust and scalable architecture, AR-12 offers an intelligent scoring system that evaluates chance of collection success, coupled with a dynamic scheduling engine to automatically manage the allocation of cases to a team of field agents – all tracked in real-time via GPS. These mobile workers use a custom-built Android enterprise application to carry out highly complex visits to debtors, with AR-12 managing all aspects of the visits, from case upload to processing payments.
Jamie Waller, ceo of JBW said; “AR-12 has been a great success and with the fantastic results that system has delivered we’re seeing JBW cut costs whilst winning new contracts and growing turnover.
“I approached Haulmont initially due to my frustration with the restrictions of our existing IT system and I could see that the industry was ripe for innovation, so now the next phase in the project will see us launch AR-12 as a standalone solution. We truly believe it will revolutionise the debt recovery and bailiff sector.”
Alistair Laycock, sales director for Haulmont added; “For Haulmont this project demonstrates that our approach to developing dynamic enterprise systems is applicable to a range of industries. With the improvements in productivity and competitive advantage AR-12 has delivered, we hope to see JBW mirror Addison Lee’s average 20% year-on-year growth and industry dominance, based on our smart enterprise technology.”