A record November performance by SMA’s Inspect & Collect service topped off a 50% rise in sales activity over the last quarter as increasing numbers of fleet operators switched on to SMA’s de-fleet support service.
Designed to provide a portfolio of support services to support fleet managers and drivers at the end of contract process, the service provides both end of contact vehicle management, to include condition reporting and collection, and new car delivery.
It uses technology to assess valuations and the cost/value of any rectification instantly, in its personal and secure driver liaison and can speed up the process from first contact to final sale.
Graham Armstrong, general manager for SMA Inspection Services said: "De-fleeting has long been viewed as a necessary process. We have worked to create both a better process and a better experience.
"When combined, we can demonstrate that a faster, safer, more convenient experience, works for drivers and fleet managers. The enhanced accuracy and speed can also help vehicle values, or at least accuracy and speed up ‘time to cash’.
"The customer feedback and better still increased sales have been very pleasing proofs of our concept. Further investment in the success is set to see even more growth in the months ahead."