Fleet News

Saab Parts UK moves to fill warranty gap

Saab Parts UK has developed a flexible warranty product called Saab Secure which it hopes will offer customers reassurance regarding their on-going Saab ownership.

Following Saab Great Britain Limited entering administration in November and Saab Automobile AB filing for bankruptcy protection in December, the aqdministrators for both companies suspended the processing of all new vehicle warranty claims.

With no further public statement clarifying the warranty position from the Administrators since December 19, Saab Parts UK has developed its own warranty product to fill the gap.

Saab Secure, an insured warranty product administered independently by Momentum Warranties, offers Saab owners up to five years cover priced from under £500.

With guaranteed instant cover and unlimited mileage from day one, Saab Secure can also be applied to Saab vehicles that are already outside the original manufacturer three year warranty period.

Owners interested in learning more about Saab Secure should contact their nearest Saab Authorised Repairer by using the dealer locator at www.saab.co.uk or by telephoning the Saab Secure call centre on 0844 848 7168.

David Leighton, Saab Parts UK aftersales business development manager, said: “Saab Secure is a very competitively priced warranty package that can be tailored to the individual requirements of owners, whether they are recent or historical purchasers.

“In light of the continued uncertainty surrounding the new vehicle warranty, Saab Parts UK provides customers with an alternative solution for their warranty needs.”

Saab Parts UK has also announced a further measure to help a large number of Saab purchasers from last year.

For those owners who bought their new or used Saab with a complimentary free of charge servicing plan provided by Saab Great Britain, Saab Parts UK has now confirmed that these service plans will be honoured.

“Working together with the network of Saab Authorised Repairers, we are delighted to be able to reassure approximately 1,500 owners registered for the programme and in receipt of their service plan card, that their vehicle will continue to be serviced free of charge at participating repairers for the remaining period of their plan,” added Leighton.

The Saab Authorised Repairer network is also continuing to grow, with the latest and 88th Saab Authorised Repairer now up and running.

Monorep, in Norwood Green, London, is Saab’s 10th appointed Authorised Repairer inside the M25 offering Saab owners approved servicing, repair and bodyshop facilities with trained technicians and full access to genuine Saab parts.

Alan Cowan, sales director at Saab Parts UK, said: “I welcome the appointment of Monorep as a positive step forwards in customer convenience for Saab owners in West London and as testament to the business opportunity that exists as a Saab Authorised Repairer. We look forward to appointing more Saab Authorised Repairers in the coming months.”
 



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