A major upgrade of fleet customer support arrangements is being planned by fleet software specialist for the second quarter of 2014.

The changes will see a new community forum put in place alongside an extensive knowledge base library, as well as new feedback methods designed to create future enhancements.

All of these resources will be available to Chevin customers in the 190 countries in which the company operates.

Managing director Ashley Sowerby said: “These changes will greatly improve the support service that customers receive, making information about our software much more easily available and also providing better routes for them to help guide product development.”