Fleet News

Ai Claims signs major accident management agreement with Honda

Blackpool-based accident management company, Ai Claims Solutions, has signed an agreement with Honda to handle accident management and credit hire for the motor manufacturer’s UK customers.

Simon Pook, group chief operating officer, said Ai Claims - which is part of Quindell - signed the three year deal following a successful pilot operation which started in January 2013.

"The agreement with Honda (UK) is a significant step forward in our strategy to become a major player in the motor manufacturer market. Honda is a tremendous brand for us to be associated with, and we are looking forward to looking after their customers."

Mr Pook explained that, under the terms of the agreement, Ai Claims will deliver accident management services to Honda customers.

He said: "We are planning a comprehensive training programme for Honda staff to explain the accident management process, enabling them to offer a high quality service to customers who are unfortunate enough to have an accident.

"Our proposition enables Honda customers to be back on the road as soon as possible."

Marcus Comfort, aftersales programmes manager, Honda (UK) said: "Ai Claims have created a compelling proposition for Honda, and we believe the partnership will deliver an improved customer experience.

"We’re convinced our customers will welcome the extra security that comes with contacting Honda and knowing we will help them from the moment of the incident, through to their car being repaired and returned to them." 

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