Fleet News

Sofico implemented for Volkswagen Financial Services in Australia

Volkswagen Financial Services (VWFS) Australia has implemented the Miles software solution from Sofico, with start to end install in 11 weeks.

The implementation project took just 11 weeks from start to end, including configuration, development and testing, the fastest time that Sofico has ever installed Miles. 

VWFS was first established in Sydney in June 2001 with just five employees, but today employs over 110 full time employees.

Its primary objective is to provide finance and insurance products to around 700 retailers representing automotive brands within the Volkswagen Group, including Volkswagen Passenger and Commercial Vehicles, Audi, ŠKODA, Bentley and Lamborghini.

In December last year, VWFS began a tender process to find a fleet software supplier with an IT solution capable of supporting a new portfolio of fleet-specific products and services as part of a move into the Australian fleet market.

The primary objective of the fleet project was to deliver an IT system, infrastructure and processes for a new, branded fleet management organisation, and to help establish the new venture as a leading fleet provider.

VWFS followed a selected tender process and evaluated three fleet system solution providers, according to Philip Farhart, fleet project manager at VWFS Australia.

“The main qualifying standards were that our new supplier had to fit with our existing infrastructure and be in complete alignment with our product and market development road map.

“They also had to provide a local office and resources capability, with existing fleet functionality and a fleet software solution that was currently deployed in Australia,” he said.

Within a very short space of time and as a result of implementing the Miles system, VWFS is now ready to offer fleet customers a number of services and benefits that hitherto it was unable to do.

“We can now provide a full suite of fleet management solutions in Australia to our target market,” said Philip Farhart.

 “Miles gives us end to end functionalities with a built-in accounting model for real-time updates, plus an embedded report writer for customised reports and documentation.

“It also provides us with the ability to integrate with a broad range of business services and external data suppliers, such as fuel card providers, JATO, the Personal Property Securities Register and accounting systems.



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